ANOMVILLA ESPANIA S.L.

GENERAL LETTING CONDITIONS

1.         The given information has been accumulated with the most care, but we are not responsible for mistakes or faulty received dates.

2.         The booking of a villa / apartment automatically implicates the acceptance of the general letting conditions.

3.         A reservation will only be valid if we have received 25% (deposit) of the letting amount.

4.         After receipt of the advanced payment (deposit), the tenant will receive a letting confirmation stating the name of the tenant, the type of accommodation, the letting period and the balance of the letting to be paid.

5.         Only the tenant and the number of persons mentioned on the letting confirmation have the right to occupy the holiday villa / apartment during the indicated period. Any changes which occur after the confirmation have to be reported. In case the tenant occupies the villa / apartment with more persons than the villa / apartment allows, the contract will be cancelled and the villa / apartment has to be vacated immediately. No refund will be given.

6.         The balance of the letting must be paid 4 weeks before the arrival date, except if other agreements have been made. In case the balance payment does not reach us in time, the tenant loses his rights on the booked holiday villa / apartment.

7.         The tenant will present himself personally on the arrival date, except otherwise agreed.

8.         Upon arrival a damage deposit has to be paid. This can be done by cheque in Euros or GP pounds. The deposit will be refunded within 8 days after departure under the condition that the tenant has left the villa in good condition with a general basic cleaning. (No dirty dishes) Any damage or supplementary costs i.e. dirty villa,  sun tan smudges or any damages, not previous mentioned will be deducted from the deposit.

9.         Dogs are only allowed with our permission and only in the reserved villa / apartment.

10.     Damage deposit, dog fees, costs for administration and final cleaning are mandatory and to be paid upon arrival.  At this time the tenant will indicate if he requires a linen change (only by stays longer than 1 week – at an additional cost). The damage deposit will only be used for large damages. i.e.: broken doors, lamps, electric appliances, staining or damages of mattresses, furniture etc. It will not be used for a broken glass or plate. Damages should be reported immediately to the office of Anomvilla Espania S.L. personally or by phone.

11.     After checking in, our staff will bring you to the villa / apartment and show you around and check if everything is in working and serving order.

12.     The tenant has to respect the house rules. Serious breaks of the rules give us the right to cancel the contract and the villa / apartment has to be vacated immediately. No refund will be given.

13.     The villa / apartment shall be returned in the same condition as upon arrival. It is not allowed to move furniture, beds etc.

14.     Problems in or around the villa / apartment beyond the tenant’s control will be dealt with by Anomvilla Espania S.L.

15.     All bed linen, towels etc. (which belongs to Anomvilla Espania s.l) will go to the laundry so no washing is required.

16.     The tenant can at any time cancel the contract partially or totally under the respect of the following conditions:

17.     In case of cancellation for medical reasons or death of one the members of the rental party, a complete refund will be done by showing a doctors notification or death announcement.

18.     In case the tenant leaves prior to the departure date, no refunds will be given unless for medical reasons or death

19.     In circumstances beyond our control (Force Majeur) i.e. flooding, fires etc. Anomvilla Espania S.L. reserves the right to change the booked accommodation for an accommodation of the same type and standard. In this case the tenant has no right to any compensation or indemnification. 

20.     If there is nothing else available, a complete refund will be done.

21.     Eventual complaints about the villa / apartment need to be brought forward within 24 hours after arrival.  A solution will be found locally regarding technical or structural problems, if possible.

22.     Anomvilla Espania S.L. is not responsible for: temporary cuts in electricity, water supply or noise disturbances from neighbours.

23.     The tenant will use the accommodation, the swimming pool and garden on his own risks. The owner of the villa / apartment or Anomvilla Espania S.L. can not be made responsible for any personal injuries.

24.     Pool and Garden will be maintained by appointed personnel of Anomvilla Espania s.l and no interventions will be accepted.

25.     The tenant recognizes that Anomvilla Espania s.l. only acts in the name of the owner of the villa / apartment and that its responsibilities and direct solutions for major problems are limited as an intermediary.

26.     The tenant will take good care of the rented property. He is responsible for a decent use of the villa / apartment, its furniture, inventory and use of the pool.

27.     All (no previous mentioned) damages or irregularities which will be checked by our staff  of Anomvilla Espania s.l at the end of the renting period and will be charged and deducted from the damage deposit.

28.     Rubbish in plastic bags should always be thrown into the green and wooden containers found in the neighbourhood. See information map.

29.     It is forbidden to take off the mattress covers or to sleep without sheets on the mattresses. The new price of a mattress, similar to the damaged one, will be charged to the tenant.

30.     Anomvilla Espania S.L. takes no responsibility for building or construction noise disturbances in the neighbourhood.

Anomvilla Espania S.L.                                                    Moraira, 01-01-2009

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